1:00 p.m. – 1:15 p.m.
Grab your name-tag and a seat. You have a full day ahead of you. Get excited!


1:15 p.m. – 2:00 p.m.
Quantitative Meets Qualitative
Tracking web analytics, such as time on a web page and conversion rates, provides organizations with vital information for building and maintaining successful websites. However, this quantitative data often leaves out an important part of the story—the why. Why did 33% of your users abandon your web form? Do people not want to share their personal information with you? Is the form too long? Or is it, gasp, broken?

In this session, usability expert Brandon Harris will share how you can successfully track and leverage both quantitative and qualitative data to make informed decisions about your website. Learn how to create dialogue with your constituents in order to be pro-active in providing them with an excellent user experience. Discover concrete examples for improving your website with the data and information you collect.
Speaker:  Brandon Harris, Usability Extraordinaire; Director of User Experience, Pentagon Federal Credit Union


2:00 p.m. – 2:15 p.m.
Take a few minutes to have a snack, chat with other industry professionals, or check your work email.   On second thought, don't check your email, stick with snacking.


2:15 p.m. – 3:00 p.m. 
A Website for Everyone

Your websites contain a wealth of content, information, and resources for your constituents. But is it accessible to all? Are your visually impaired web visitors able to read your blog? Can those with motor skill challenges register for your conference? You may unknowingly be holding back the very people in the industry you serve.

Accessibility expert Nina Amato will teach you how to test your website to see if it is accessible to all and help you understand how those with disabilities experience your site. She’ll give you tools and resources for making your site accessible to all constituents.
Speaker:  Nina Amato, Accessibility Master, Senior UX Designer, Brightfind; Vencer Cotton, Assistive Technology Expert, Senior Director of Technology, Columbia Lighthouse for the Blind


3:00 p.m. – 3:15 p.m.
You have 15 more minutes before the learning continues.  Stretch your legs, say hello to the person on the other side of the room, and get ready for another exciting session.


3:15 p.m. – 4:00 p.m.
30 Ideas in 30 Minutes: 45 Minutes of Fun
In this fast-paced energetic session, our expert panelists will provide you with 30 web usability and accessibility tips that you can implement back at the office. When your boss jumps for joy at your brilliancy, be sure to take all the credit.
Panelists:  Nina Amato, Accessibility Master, Senior UX Designer, Brightfind; Brandon Harris, Usability Extraordinaire; Director of User Experience, Pentagon Federal Credit Union; Megan McKelvy, Web Strategy Maven, VP of Customer Engagement, Brightfind
Moderator:  Emily Witt, Web Trends Expert, VP of Professional Services, Brightfind


4:15 p.m. – 4:45 p.m.
Wine Tasting with Frank Klassen
If there are two things our CEO Frank Klassen knows it’s websites and wine. He’s volunteered (ok, ok, we volunteered him) to share his vino knowledge. He’ll introduce you to excellent reds and whites.


4:45 p.m.
Happy Hour/Networking
Enjoy getting to know fellow participants, chatting with Brightfinders, and putting the wine terminology you learned in Frank's class to use. Of course there will be more wine and snacks!


Register today!